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View Subscription Invoices and Usage

When to Use This Page:

This page describes how to get your subscription invoices and review your usage after the subscription has been setup. If you are looking for how to setup your subscription, please refer to HomeBuilder Install and Subscribe.

Retrieve Your Subscription Invoice

Invoices are not sent out automatically by default however you can easily get a copy of your invoice with the following steps:

  • From inside Dynamics BC search for and open the “Suite Engine Subscriptions” page.
  • Click on the "Payment Portal" button and follow the pages through to view your invoices from the Stripe.com portal.

View Detailed Subscription Usage

HomeBuilder is licensed in "granules". One granule for the base product, granular licenses per user, per company type and for additional features.

You can see your current license selections From inside Dynamics BC. Search for and open the Page “HomeBuilder License Selections”.

You can see the history from within this page by clicking on the buttons:

  • "All Companies History".
  • "All Users History".

Maintenance Fees Coverage and Notes

  • The purpose of the maintenance invoice is to cover updating and dealing with upgrades to BC and HomeBuilder.

    • We do request that customers sign up for this for the first year however if you want to take over this task after this period, please make this request with your Account Manager.
    • Most customers sign up as insurance against issues with upgrades, we cover any typical errors. One example was where a partial bank rec caused a data issue. It took us 8 hours to fix the error and the customer was covered for this topic with our monthly fee. If they did not have the monthly coverage, we would have had to bill them.

  • Notes and basic caveats about this maintenance fee:

    • We setup this program based upon requests from customers who received charges to update their system and told us that they did not want surprises and were prepared to pay a little to know they were covered.
    • We do not guarantee all issues with upgrades as Microsoft might send something that is just too much to cover. We truly do not want to charge customers if they agree to pay us the monthly fee and we have not had to make an additional charge since Business Central was released.
    • We are prepared to do monthly updates with this plan if that is your preference. Most people choose 4 times per year, and we request a minimum of twice per year so that the changes are not too significant between each update.

    Review Your HomeBuilder Subscriptions

Search “Suite Engine Subscriptions”

If you need to update the subscription:

  • Locate the My Products section, then click the Manage button.
  • Afterwards, click on the “Change Subscription” button.